Services

Services

Flexible Resource Model (FRM)

Arrangements like the Flexible Resource Model (FRM) strategy create strong efficiencies when you partner with a CRO like RAY. Why?

We recognized the value of these models early on and invested in the right tools and people that drive our current success. While we provide this type of outsourcing scenario for any of our clinical services, we are uniquely qualified to handle technical services like Clinical Monitoring and Feasibility Studies.
  • Experience. Because we're already involved in these types of strategic relationships, we have the appropriate executive governance, operational management and service level agreements in place. And by leveraging both our tactical and strategic work experience, we can consult with you on the ideal strategies up front, as well as apply valuable lessons learned throughout the duration of the engagement to enhance our offering.
     
  • Scalability. Our model focuses on efficient resource management and quick scale-up. We understand that a lot can change in your study portfolio, so we've put a model in place to ensure we're prepared for any situation. Our approach involves a core set of resources who are dedicated to your organization, but also adds flex resources-additional professionals who are cross-trained on your work and empowered to step in and perform work during peaks. It's an infrastructure that helps keep costs low and productivity high.
     
  • Flexibility. Whether we're using our systems or yours; our SOPs or yours; on shore, near shore, or off shore--we customize and adapt our process to meet your particular needs.
     
  • Dynamic Solutions. Whether you're ready for a large scale FRM arrangement or would prefer to start out small and grow our relationship later, we have an option that's right for you. Using a collaborative approach, we function as a true seamless extension of your own team. We're continuously focused on you and your needs to ensure that we exceed your expectations and deliver superior levels of satisfaction.